Holiday Update

Published on Aug 16, 2020 by Web.Support


Hi, we hope you enjoyed the holiday season. Today we released the August maintenance update. It’s a small update, but brings a handy feature. You can now easily create invitation links for your screen sharing session.

What’s new
  • Invite links for screen sharing sessions.
  • User interface tweaks.

Have fun supporting 👋

Maintenance: Client SDK and Viewer Update

Published on Jul 10, 2020 by Web.Support


Yay, we deployed the July maintenance updates. The updates include several improvements and fixes. You don’t need to do anything. Keep supporting!

What’s new
  • The temporary ID has been increased from 10 to 12 digits. That’s 1 Trillion unique ID’s.
  • Prevent accidental reloading of the website while sharing your screen.
  • Fixed a bug that caused connections to fail.
  • General user experience and performance improvements.

Greetings your Web.Support Team!

Improved Control Performance

Published on Jun 10, 2020 by Web.Support

We are happy to announce that we have significantly improved control performance. The improvements are beining deployed in the comming days. Our services are available throughout the deployment. You don’t need to do anything.

Whats new
  • Improved performance and user experience.
  • The agent’s cursor now matches the position of the client’s pointer.
  • With a new button, you can take control if you really need it.

Thank you for being a part of our journey.