Instant & secure screen sharing for better customer support.
Full control over your web application. Add real-time collaboration to any website and web application.
Our services are based on established web standards and work directly in your browser. No plugins, no app or installation required.
Offer better, more effective customer support by getting a real-time view of your customer’s screen. Support agents can work with customers to fill out forms or change account settings.
Use Web.Support to advise your customers, show product features or an offer and sell online.
Convert visitors into customers. Take advantage of co-browsing to close deals, show products and discuss contracts.
With our SDK you can easily add screen sharing and remote control to your website and application.
With our SDK, you turn your application into a collaboration platform in just 5 minutes.
Give your customers an easy way to share their desktop by adding a link to our services.
Example Screen Sharing link:
<a href='https://app.web.support/link/share?token=00000000'>Web.Support</a>Need more control? Integrate our service into your website and application.
Full integration example:
webdotsupport('config',{
apiKey:'00000000-0000-0000-0000-000000000000',
buttonId:'supportButton',
pointer: 'move',
spa: false,
theme: { color: '#24183f', primary:{color:'#fff', backgroundColor: '#36d576'}, secondary:{color:'#fff', backgroundColor:'#24183f' }}
});Web.Support uses latest asymmetrical cryptography to encrypt the communication between the participants as well as the app and the servers. Our end-to-end encrypted signaling protocol using the NaCl open source library is open to independent reviews. Video and call data as well as control commands and file transfer is ecrypted using DTLS (Datagram Transport Layer Security).
Our services are based on established web standards and work directly in your browser. No plugins, no app or installation required.
Whenever possible, we connect our users peer-to-peer. In order to establish these connections quickly and securely, we operate our custom made signaling servers in following regions:
Deployed at the heart of California.
As a Swiss registered company we are committed to host our services locally.
For our folks in China and Asia Pacific.
We also offer access to relay servers in the following regions:
At Web.Support, we’re on a quest to shape the future of remote support.Why so? Because we deeply believe remote support should be secure, user friendly, and accessible to all, worldwide.To us, remote access and screen sharing shouldn’t be intrusive, getting support shouldn’t require downloading an app, and assessing a technical issue shouldn’t require any kind of commute.In other words, we make remote support as easy a clicking on a link.
At Web.Support, we truly value our customersʼ feedback, for our product to grow into the very best version of itself. Whether itʼs adding a new feature or reassessing your needs, we are here for you. We're a young Swiss based startup having our offices in the Zürich area. Join us to shape the future of remote support.
