Augmented Reality Support

On any smartphone without downloading an App.

See and guide regardless of your location

Thanks to real-time communication with customers and technicians, you set your service apart from the competition, save yourself unnecessary on-site visits. Reduce your expenses and provide faster solutions to your customers. With Web.Support AR, problems can be shown immediately via live video and a quick solution can be implemented with the guidance of your experts. Go to using your smartphone and try our service for free.

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Step 1

Customer / service technician opens on his smartphone.

Step 2

The support agent uses a virtual finger to guide to the solution.

Step 3

Customer / service technician solves the problem.

What the support agent sees:

Support agent opens, enters the temporary ID and guides the customer to the solution.


Assessment before the visit

For problems that require a technician to visit, we offer the option to easily access your customer’s camera in order to take a picture before the visit.



Enable your customers and service technician to commission your devices themselves with the help of AR instructions.


Remote support

See what your customer sees via live video and guide them to a quick solution.


Damage assessment

Insurance employees can use our service to record damage from their office. Without the need and expenses of a visit.