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Augmented Reality

For problems that required a technician to visit, we offer the option of AR support using your customer’s smartphone or tablet.

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Co-Browsing

Full control over your web application. Add real-time collaboration to any website and web application in just a few minutes.

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No installation

Our services are based on established web standards and work directly in your browser. No plugins, no app or installation required.

Our advantages

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Simple Integration

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End-to-End Encryption

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Point-to-Point Connection

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White Label

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Cross Platform

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Cloud or On-Premise

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Unlimited Devices

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Fully Web Based

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Swiss Made & Hosted

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Remote access built into your website and application

A personalized domain https://yourCompany.web.support or a full integration. With our SDK you can easily add screen sharing and remote control to any website and application.

We have the easiest SDK

With our SDK, you turn your application into a collaboration platform in just 5 minutes.

Give your customers an easy way to share their desktop by adding a link to our services.

Example Screen Sharing link:

<a href='https://app.web.support/link/share?token=00000000'>Web.Support</a>

Example Augmented Reality link:

<a href='https://app.web.support/link/ar?token=00000000'>Share Camera</a>

Need more control? Integrate our service into your website and application.

Full integration example:

webdotsupport('config',{      
 apiKey:'00000000-0000-0000-0000-000000000000',      
 buttonId:'supportButton',      
 pointer: 'move',      
 spa: false,     
 theme: { color: '#24183f', primary:{color:'#fff', backgroundColor: '#36d576'}, secondary:{color:'#fff', backgroundColor:'#24183f' }}    
 });

Go to our developer portal to learn more.


Developer Portal

Web.Support is secure, very secure.

Best Encryption

Web.Support uses latest asymmetrical cryptography to encrypt the communication between the participants as well as the app and the servers. Our end-to-end encrypted signaling protocol using the NaCl open source library is open to independent reviews. Video and call data as well as control commands and file transfer is ecrypted using DTLS (Datagram Transport Layer Security).

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No Installation

Our services are based on established web standards and work directly in your browser. No plugins, no app or installation required.

We operate globally

Whenever possible, we connect our users peer-to-peer. In order to establish these connections quickly and securely, we operate our custom made signaling servers in following regions:

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Los Angeles

Deployed at the heart of California.

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Zürich

As a Swiss registered company we are committed to host our services locally.

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Seoul

For our folks in China and Asia Pacific.

We also offer access to relay servers in the following regions:

Australia
Brazil
Germany
Ireland
India
Japan
Singapore
US (Virginia)
US (Oregon)

What our customers say.

Thanks to Web.Support, we can provide trainings to our customers all over the world quickly and easily. The tool is extremely intuitive to use and well received by our customers.

Kuonen Benjamin

Head of Digital Customer Platforms, Buhlergroup
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Making remote support secure, user-friendly & accessible to all, worldwide.

At Web.Support, we’re on a quest to shape the future of remote support.
Why so? Because we deeply believe remote support should be secure, user friendly, and accessible to all, worldwide.

To us, remote access and screen sharing shouldn’t be intrusive, getting support shouldn’t require downloading an app, and assessing a technical issue shouldn’t require any kind of commute.

In other words, we make remote support as easy a clicking on a link.

Contact us.

At Web.Support, we truly value our customersʼ feedback, for our product to grow into the very best version of itself. Whether itʼs adding a new feature or reassessing your needs, we are here for you.

We're a young Swiss based startup having our offices in the Zürich area.

Join us to shape the future of remote support.

Say Hello

Thank’s for your message.

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