For problems that required a technician to visit, we offer the option of AR support using your customer’s smartphone or tablet.
Full control over your web application. Add real-time collaboration to any website and web application in just a few minutes.
Our services are based on established web standards and work directly in your browser. No plugins, no app or installation required.
A personalized domain https://yourCompany.web.support or a full integration. With our SDK you can easily add screen sharing and remote control to any website and application.
With our easy-to-use SDK, you'll be up and running in just 5 minutes.
Give your customers an easy way to share their desktop by adding a link to our services.
Example Screen Sharing link:
<a href='https://app.web.support/link/share?token=00000000'>Web.Support</a>
Example Augmented Reality link:
<a href='https://app.web.support/link/ar?token=00000000'>Share Camera</a>
Need more control? Integrate our service into your website and application.
Full integration example:
webdotsupport('config',{
apiKey:'00000000-0000-0000-0000-000000000000',
buttonId:'supportButton',
pointer: 'move',
spa: false,
theme: { color: '#24183f', primary:{color:'#fff', backgroundColor: '#36d576'}, secondary:{color:'#fff', backgroundColor:'#24183f' }}
});
Web.Support uses latest asymmetrical cryptography to encrypt the communication between the participants as well as the app and the servers. Our end-to-end encrypted signaling protocol using the NaCl open source library is open to independent reviews. Video and call data as well as control commands and file transfer is ecrypted using DTLS (Datagram Transport Layer Security).
Our services are based on established web standards and work directly in your browser. No plugins, no app or installation required.
Whenever possible, we connect our users peer-to-peer. In order to establish these connections quickly and securely, we operate our custom made signaling servers in following regions:
Deployed at the heart of California.
As a Swiss registered company we are committed to host our services locally.
For our folks in China and Asia Pacific.
We also offer access to relay servers in the following regions:
Web.Support is developed and operated by a young Swiss startup. We are based in the Zürich region.